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Field Service Representative, Tactical Communication Systems (All genders)

Bingen
Full-time
Permanent employee

Your mission

Broadcast Solutions develops and delivers complex technical system solutions for customers worldwide. Under our meshTECH brand, we distribute and develop advanced communication solutions for professional and mission-critical applications, including MANET and MIMO radio systems. As a master distributor of Silvus Technologies, we integrate StreamCaster radio systems into customer-specific communication solutions.

You enjoy working directly with sophisticated technology and solving technical challenges where they occur: in the field and together with the customer? Then this role is a right fit for you.

Your mission:
  • Commissioning and configuration of tactical communication and MANET systems
  • Technical support for customers during deployments, exercises, field trials and evaluations
  • Troubleshooting of RF, networking, hardware and software-related issues
  • Installation and integration of communication systems in vehicles, mobile platforms, UAVs and UGVs
  • Configuration and optimization of radio and IP networks
  • Preparation, configuration and testing of systems prior to customer deployment
  • Conducting technical customer and operator training
  • Maintenance of demo, evaluation and training equipment
  • Close cooperation with our Sales Engineers, internal technical teams and technology partners
  • Documentation and escalation of technical issues and field experience

Your profile

  • Technical education, military technical background or comparable professional experience
  • Experience in radio communications, RF, IP networking or tactical communication systems
  • Strong hands-on mentality and systematic troubleshooting skills
  • Experience with MANET, military communications or professional radio systems is an advantage
  • Military experience, particularly in communications or IT, is a strong advantage
  • Confident and professional interaction with customers and end users
  • Independent, solution-oriented and reliable way of working
  • Willingness to travel frequently within Germany and internationally
  • Excellent English skills. German language skills are an advantage
  • Driving licence class B
  • A clean criminal record (proof required)

We offer you:

  • Be a part of a fast growing business focused on safety-critical communications
  • Collaboration with a motivated and committed team, as well as diverse groups of stakeholders
  • The opportunity to be a part of exciting projects in an international context
  • Long-term career prospects and development opportunities, both professionally and personally
  • Further training opportunities, such as language courses, soft skills training, software training, and so on
  • Cutting-edge technologies and an innovative working environment
  • Flexible working through a flexitime model and the possibility to work from home
  • 30 days of vacation per year
  • Exclusive employee benefits and corporate discounts, including discounted products, supermarket vouchers, and JobRad
  • The possibility of a company car, including private use
  • Additional benefits such as company pension scheme and supplementary health insurance
*Broadcast Solutions does not tolerate discrimination or harassment based on personal characteristics. We promote diversity and inclusion and are proud to offer equal opportunities.

About us

Broadcast Solutions is one of Europe’s largest system integrators for broadcast, media, and communications infrastructures. Founded in Germany in 2003, Broadcast Solutions stands for innovation and engineering excellence “Made in Germany.” With more than 500 employees worldwide and over 20 locations, we offer our customers customized solutions and comprehensive services in all areas related to broadcast, media, communications, and content creation and distribution.

As a vendor-neutral system integrator, we implement highly complex systems worldwide that are characterized by innovation and technological leadership. With our products and solutions, our customers create, produce, and distribute content that is consumed around the globe. This includes both major sporting events and live events, as well as modern media, communications, and industrial infrastructures that set standards both nationally and internationally.